The hotel offers amenities for your comfortable stay and unforgettable experiences
Stress-Free Parking
“The private parking area was a huge relief for us. We didn't face any challenges, and the brief walk to the hotel from there was manageable.” view full review
Culinary Delight
“The food prepared by Chef Achman was absolutely delightful. Each dish seemed to be crafted with love, and I enjoyed every bite.” view full review
Spacious Comfort
“Our room was impressively large, providing all the amenities you’d expect in a high-end hotel. It truly felt like a home away from home.” view full review
Accessible Convenience
“The accessible facilities were well-maintained, ensuring that navigating the hotel was easy without compromising comfort.” view full review
General
Paid Wi-Fi
Safe deposit box
Reception
Rooms/ Facilities for disabled
Luggage storage
Coffee shop
Services
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Conference room
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Garden area
Room features
Mini-bar
Ironing facilities
Bathroom
Free toiletries
Media
Television
AM/FM alarm clock
Show more
Location
The Mall,
Shimla,
India,
171001,
Himachal Pradesh
Map view
The Mall,
Shimla,
India,
171001,
Himachal Pradesh
City landmarks
Square
The Ridge
960 m
Church
Christ Church
1.7
km
Pagoda
Shri Hanuman Mandir Jakhoo
1.7
km
Museum
Johnnie's Wax Museum
1.7
km
Kalka Shimla Railway
960 m
The Mall
Gaiety Heritage Cultural Complex
960 m
Market
Lower Bazar
960 m
2 Km From the Ridge
Jakhoo Hill
1.7
km
Jakhu Temple Park
Jakhoo
1.7
km
Richmount Rd
Jakhoo Gondola
1.7
km
Museum
Annandale Army Heritage Museum
1.5
km
Ridge
Gaiety Heritage Cultural Complex Shimla
1.7
km
Sheeshe Wali Kothi
1.7
km
Museum
The Army Heritage Museum
4.0
km
Kali Bari Rd
Kali Bari Temple
5.5
km
Mall Rd
Scandal Point
5.5
km
Nearby
Kotkhai
Kotkhai Palace
220 m
Museum
Shimla Heritage Museum
600 m
Arki
Luturu Mahadev Temple
470 m
Forest
Kiala Forest
960 m
Indira Gandhi Statue
130 m
The Mall
Town Hall
70 m
Ridge
Hawa Ghar
180 m
Kiari Village
Mahamai Temple
220 m
Mall Rd
Rani Jhansi Park
380 m
Castle
Bantony Castle
430 m
Heritage Building
St. Michael's Catholic Cathedral
440 m
Mall Rd
Combermere Bridge
480 m
Old Bus Stand Rd
Baba Bhalku Rail Museum
550 m
Jakhu Hill
Rothney Castle
530 m
Restaurants
Wake and Bake
880 m
34/1 The Mall Road
Himani's Restaurant
1.3
km
48 Himani The Mall Road
45 The Central
770 m
45/1 The Mall Road above Bank of India ATM
Himachali Rasoi
1.4
km
54
Sachin's Dragon Villa
1.3
km
10 Middle Bazar
Honey Hut
700 m
70 The Mall Road
The EBR Cafe & kitchen
770 m
Near govt Sen sec school Bhattakuffar Shop No 64/2 Opp to Gaiety Theatre Below Woodland
Park Cafe
720 m
The Ridge
Janta Chaat
750 m
Lakad Bazar Road
La Pino'z Pizza
620 m
71 The Mall
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
delicious food
great view
expensive dining
many steps to access
8.4/10
Great
Rooms
8.4
Location
9.1
Service
8.9
Dining
8.5
Guest reviews
8.4/10
based on 8 reviews
9.1
9.1/10 based on 346 reviews
Ross
United Kingdom,
April
2024
9.0/10
The hotel offers a luxurious experience with spacious suites showcasing gorgeous views of the hills. The dedicated staff ensures a magical holiday in Shimla, although the high price may not be the best value for money.
Rooms
8.0
The suites are more like actual living spaces with multiple rooms, including a spacious bedroom, dressing room, and bathroom with partially gorgeous views.
Service
9.0
The staff, including Meena, Ishan, and others, are exceptionally dedicated to providing top-notch service, making our stay truly remarkable.
Location
10.0
The hotel is excellently located at the start of the Mall in a picturesque setting with easy access to all attractions in the Shimla hills.
Dining
9.0
The breakfast experience is truly exceptional with a wide variety of delicious options offered either from the buffet or à la carte.
Facilities
9.0
The hotel offers fantastic facilities including dry cleaning and laundry services, ensuring a convenient and comfortable stay.
Philip
United Kingdom,
April
2024
8.8/10
The hotel offers spacious and very clean rooms, allowing for a comfortable stay. The service is excellent with the staff going above and beyond to make guests feel welcomed. The location is superb, right at the end of the pedestrianized Mall Road. The dining experience is varied and delicious. Overall, a great value for money option.
Rooms
9.0
The rooms were spacious and very clean.
Service
9.0
The staff was excellent, very polite, and helpful, providing personal attention to guests.
Location
10.0
The hotel's location at the end of the pedestrianized Mall Road is excellent, offering easy access to various attractions in Shimla.
Dining
8.0
The dining options were quite elaborate and varied, with well-presented and tasty dishes.
Facilities
8.0
The hotel offers dry cleaning and laundry services.
John
United States,
March
2024
9.0/10
I had a wonderful stay at the hotel. The rooms were beautifully decorated and clean, thanks to the excellent housekeeping team including Deepak, Sunil, Nisha, Raman, and Bhisman. However, the furniture in the rooms could use an update. The service was top-notch, with a very cooperative staff offering impeccable service. The location was outstanding, allowing easy access to key attractions. The dining experience was delightful with a variety of tasty options. Overall, a great value for the price paid.
Rooms
8.0
The rooms were beautifully decorated and clean, with perfectly adequate electric heaters. Kudos to the housekeeping team for their special efforts in our room.
Service
9.0
The staff at the hotel were very cooperative and raised the service standards to a new level. They were caring, diligent, and made our stay extra special.
Location
10.0
The hotel's location was outstanding, providing easy access to key attractions and offering picturesque views. A strategic and fabulous spot for a memorable stay.
Dining
9.0
The dining experience was wonderful with a wide variety of European and Indian dishes to choose from. From Indian feasts to traditional English breakfast, the options were diverse and delicious.
Facilities
9.0
The hotel offered excellent facilities to make our stay comfortable and enjoyable. Everything was well-maintained and convenient for guests.
Scott
United Kingdom,
November
2023
8.6/10
I had a great stay at the hotel. The room was much bigger than expected, with a corner window overlooking Mall Road, though the bathroom felt a bit cramped. The dinner ambiance was overly bright but the heritage charm was a nice touch.
Rooms
8.0
My huge suite exceeded expectations with a lovely view of Mall Road. The bathroom was a bit cramped, but being a Heritage property limited changes are understandable.
Service
9.0
The staff, from the reception to restaurant and bar, were incredibly helpful and even arranged a surprise celebration for us. Their traditional headwear added a nice touch to their welcoming attitude.
Location
9.0
The hotel's location on Mall Road is excellent for exploring Shimla city. It's ideal for walking tours to shops, restaurants, and other attractions, but be prepared for the uphill climb from where taxis drop off.
Dining
9.0
I can't fault the hotel's dining experience. The buffet-style breakfast had everything you could ask for, and the staff were more than willing to accommodate any requests. A great perk that the meal is included with the room booking.
Facilities
8.0
The hotel offered great facilities, such as dry cleaning and laundry services, and the room comes standard with a lovely view of Mall Road.
Jock
United Kingdom,
September
2023
8.6/10
Staying at Clarkes from 12-15th March in room nos 38 & 39 was a delightful experience. The rooms were beautifully decorated and clean, with perfectly adequate electric heaters adding to the cozy ambiance. The spacious room offered a great view of the mountains, making it a pleasant stay. The food at the hotel was delicious offering a good range of dishes.
Rooms
9.0
The rooms at Clarkes were beautifully decorated and clean, with perfectly adequate electric heaters. The room was spacious with a great view of the mountains.
Service
9.0
The service at Clarkes was exceptional. The staff knocked on our door to check on us, showing genuine care and were tolerant to our umpteen requests.
Location
9.0
The location of Clarkes is phenomenal for exploring Shimla city. It is right on the Mall Road shopping area with good breakfast and super room service. Although there are quite a lot of steps up from where the taxi drops off, it beats everything with its accessibility to main attractions.
Dining
8.0
The dining experience at Clarkes was wonderful. Despite being a buffet, the food was delicious with plenty of choice between European and Indian dishes.
Facilities
8.0
The facilities at Clarkes were top-notch, offering dry cleaning and laundry services to make the stay even more convenient.
delicious food
expensive dining
Peter
United Kingdom,
June
2023
8.2/10
I stayed at this hotel located right on the Mall Road in Shimla and had a mixed experience. While the rooms were a bit small and lacked adequate heating, they were exceptionally comfortable with crisp bed linen presented beautifully in a wicker basket. The service was incredibly helpful, professional, and kind. The location was ideal being at the end of the Mall Road, offering a peaceful stay in the heart of the city. The dining experience was great, with accommodating staff that went the extra mile. The facilities were more than adequate, but there were some noticeable drawbacks that impacted the overall experience.
Rooms
8.0
The rooms, although a bit small, were exceptionally comfortable with crisp bed linen.
Service
9.0
The service was incredibly helpful, professional, and kind. They even surprised me with a beautiful birthday cake.
Location
9.0
The location at the end of the Mall Road was ideal, offering a quiet and peaceful stay in the heart of Shimla.
Dining
8.0
The dining experience was great with accommodating staff, willing to cater to guests' preferences.
Facilities
7.0
The facilities were more than adequate for a comfortable stay.
comfortable rooms
small rooms
John
United States,
June
2023
8.4/10
This hotel is a gem located right on the main Mall Road in Shimla, offering a brilliant spot for exploring the city. The rooms are spacious, clean, and offer lovely views of the fireplace, providing a cozy atmosphere. The service, while friendly and efficient, can sometimes be a bit over-eager. The dining options, with a mix of Indian and international dishes, are ample and satisfying. The facilities are well-maintained, making for a comfortable stay overall.
Rooms
9.0
The rooms are spacious and clean, with lovely views of the fireplace in the room.
Service
8.0
The staff can't be praised highly enough for their service and courtesy, making me feel valued as a guest.
Location
9.0
The hotel's location on the main Mall Road is excellent, allowing for convenient walks to shops, restaurants, and attractions.
Dining
8.0
The dining experience offers a satisfying mix of European and Asian food, catering to various tastes.
Facilities
8.0
The facilities are well-maintained and contribute to a pleasant stay.
Henry
United Kingdom,
April
2023
8.2/10
Staying at this hotel was a mixed experience. The rooms were very nice, thanks to the dedicated housekeeping team, including Deepak, Sunil, Nisha, Raman, and Bhisman, but having only table fans was a downside. The service was exceptional with attentive and friendly staff, especially from the restaurant team, willing to go above and beyond. The location was ideal for exploring Shimla but could get noisy at times due to its proximity to utilities. The dining options were varied and delicious, catering to both Indian and international tastes. However, a minor inconvenience was the noise from staff and people during odd hours near the property. Overall, it offered a comfortable stay at a decent value for money.
Rooms
8.0
The rooms were very nice, thanks to the dedicated housekeeping team, but only having table fans was a drawback.
Service
9.0
The staff was attentive, friendly, and always ready to please. The restaurant staff really put in the effort to ensure our comfort.
Location
7.0
The location was perfect for exploring Shimla with easy access to the Mall and Bazaar, although it could get noisy due to the nearby utilities.
Dining
9.0
Dining was delightful with a good range of delicious dishes, appealing to various tastes.
Facilities
8.0
The facilities were well-maintained and provided a comfortable stay.
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